Privacy Policy
Effective Date: January 30, 2026
1. Introduction
Welcome to LVRS FRVR ("we," "our," or "us"). LVRS FRVR is a relationship maintenance platform designed to help couples stay connected through daily micro-actions, journaling, and shared experiences.
We understand that relationship data is deeply personal. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at lvrsfrvr.com and our mobile applications (collectively, the "Service").
By using LVRS FRVR, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Password (stored securely using bcrypt hashing)
- Phone number (optional, for SMS notifications)
- First and last name
- Birthday (optional)
- Timezone
2.2 Partner Connection Information
To connect you with your partner, we collect:
- Partner invite codes
- Partner email addresses (when you invite them)
- Relationship start date (optional)
- Couple pairing data
2.3 Relationship Activity Data
As you use LVRS FRVR, we collect:
- Daily Spark completions and responses
- Journal entries and reflections
- Weekly check-in responses
- Streak and completion history
- Love Experience Points (LXP) earned
- Badges and milestones achieved
- Freeze token usage
2.4 Sensitive Relationship Content
Your journal entries, reflections, and responses to prompts contain personal relationship information. We treat this data with the highest level of care:
- Journal entries are only visible to you and your connected partner (when reciprocally shared)
- We do not read, analyze, or use your personal journal content for advertising
- This content is stored securely and is never sold to third parties
2.5 Pulse Check Data
During onboarding, you may complete a relationship assessment ("Pulse Check"). This includes:
- Responses to relationship health questions
- Communication style preferences
- Relationship goals
2.6 Payment Information
When you subscribe to LVRS FRVR Premium, payment processing is handled by Stripe. We do not store your full credit card number. We receive:
- Stripe customer ID
- Subscription status and plan type
- Billing history and transaction IDs
- Last four digits of payment method (for display purposes)
2.7 Technical and Usage Data
We automatically collect:
- IP address and approximate location (city/country level)
- Browser type and version
- Device type and operating system
- Pages visited and features used
- Time spent in app
- Referral source
- Push notification tokens (for web push)
3. How We Use Your Information
We use your information to:
- Provide the Service: Deliver daily prompts, track your progress, calculate streaks, and enable partner connections
- Enable Partner Sharing: Allow you and your partner to see each other's journal entries (only when both have completed their own)
- Send Notifications: Deliver daily reminders, partner completion alerts, and weekly check-in prompts via email, SMS, or push notification based on your preferences
- Process Payments: Handle subscription billing through Stripe
- Improve the Service: Analyze aggregate usage patterns to improve features (never analyzing individual relationship content)
- Provide Support: Respond to your questions and requests
- Ensure Security: Detect and prevent fraud, abuse, and security threats
- Comply with Law: Meet legal obligations and respond to lawful requests
4. How Partner Data Sharing Works
LVRS FRVR is designed for couples. When you connect with a partner:
- Journal Reveals: Your journal entry for a given day becomes visible to your partner only after they complete their own journal for that day. This reciprocal system protects both partners.
- Completion Status: Your partner can see whether you have completed your daily Spark (not the content of your responses for certain prompt types).
- Streak Data: Combined streak and LXP data is visible to both partners.
- Weekly Check-ins: Weekly reflection responses may be shared with your partner as part of the check-in experience.
You control your connection. If you disconnect from a partner, they will no longer have access to your future activity. Past shared data may remain in their account history.
5. Third-Party Services
We use trusted third-party services to operate LVRS FRVR:
| Provider | Purpose | Data Shared |
|---|---|---|
| Convex | Database and backend | All app data (encrypted in transit) |
| Vercel | Website hosting | Technical/usage data |
| Stripe | Payment processing | Payment and billing info |
| Resend | Email delivery | Email address, notification content |
| Twilio | SMS delivery | Phone number, SMS content |
| PostHog | Analytics | Usage patterns (anonymized) |
| Cloudflare R2 | File storage | Uploaded images (if any) |
Each of these providers has their own privacy policies. We select providers with strong security and privacy practices.
6. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in Transit: All data transmitted between your device and our servers uses HTTPS/TLS encryption
- Password Security: Passwords are hashed using bcrypt before storage
- Rate Limiting: Login attempts are rate-limited to prevent brute-force attacks
- Session Management: Sessions expire after 30 days of inactivity
- Access Controls: Only essential personnel have access to production data
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your data as follows:
- Active Accounts: We retain your data for as long as your account is active
- Deleted Accounts: Upon account deletion request, we will delete your personal data within 30 days, except as required for legal compliance
- Backup Data: Backups may retain data for up to 90 days after deletion
- Anonymized Data: We may retain anonymized, aggregated data indefinitely for analytics
- Legal Requirements: We may retain data longer if required by law or to resolve disputes
8. Your Rights and Choices
8.1 All Users
Regardless of your location, you can:
- Access: View your personal data in your account settings
- Update: Correct inaccurate information in your profile
- Delete: Request deletion of your account and data
- Export: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Notifications: Adjust notification preferences at any time
8.2 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights:
- Right to Know: Request disclosure of categories and specific pieces of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Correct: Request correction of inaccurate information
- Right to Opt-Out of Sale: We do not sell your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
Do Not Sell My Personal Information: LVRS FRVR does not sell personal information as defined by the CCPA. We do not share personal information with third parties for their direct marketing purposes.
8.3 European Economic Area, UK, and Swiss Residents (GDPR)
If you are in the EEA, UK, or Switzerland, you have additional rights:
- Legal Basis: We process your data based on consent, contract performance, legitimate interests, or legal obligation
- Right to Restrict: Request restriction of processing
- Right to Object: Object to processing based on legitimate interests
- Right to Portability: Receive your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Supervisory Authority: Lodge a complaint with your local data protection authority
8.4 Other U.S. States
Residents of Colorado, Connecticut, Utah, Virginia, and other states with comprehensive privacy laws have similar rights to access, delete, correct, and opt-out. Contact us to exercise these rights.
9. Children's Privacy
LVRS FRVR is intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA).
If we become aware that we have collected personal information from a child under the applicable age, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us at privacy@lvrsfrvr.com.
10. International Data Transfers
LVRS FRVR is operated from the United States. If you are accessing our Service from outside the United States, your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate.
For EEA, UK, and Swiss users, we rely on Standard Contractual Clauses and other approved transfer mechanisms to ensure your data receives adequate protection when transferred internationally.
11. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Essential Cookies: Required for the Service to function (authentication, session management)
- Analytics Cookies: Help us understand how users interact with the Service (PostHog)
- Preference Cookies: Remember your settings (theme, notification preferences)
We do not use cookies for third-party advertising. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
12. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Because there is no common industry standard for DNT, we do not currently respond to DNT signals. We do not track users across third-party websites for advertising purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Effective Date" at the top of this page
- Notify you via email or in-app notification
- For significant changes, we may ask for your renewed consent
Your continued use of the Service after changes indicates acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email: privacy@lvrsfrvr.com
Subject Line: "Privacy Request"
We will respond to requests within 30 days (or sooner as required by applicable law).
Supplemental Notice for California Residents
This section provides additional disclosures required by the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
Categories of Personal Information Collected
In the past 12 months, we have collected:
- Identifiers (name, email, phone number, IP address)
- Commercial information (subscription history)
- Internet activity (usage data, device information)
- Inferences (relationship health indicators based on activity)
Sensitive Personal Information
We collect journal entries and relationship reflections, which may contain sensitive information. This data is used only to provide the Service and is never sold or shared for advertising.
Sale and Sharing
LVRS FRVR does not sell personal information. We do not share personal information for cross-context behavioral advertising.
Retention
We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, typically for the duration of your account plus 30 days after deletion.
By using LVRS FRVR, you acknowledge that you have read and understood this Privacy Policy.